Certification
I'm having difficulties certifying, anyone have suggestions or who I can send questions about why I keep getting rejected? I've tried several times without success! I signed up as an individual and in a relationship, but get denied for needing "couples" info, and also for no ID, even though I clearly state the info required.
I know this is an old post but having been rejected 5 times. I wanted to explain how I finally got certified. I picked up a couple of things from other members and finally got past it. So how did I finally get certified? I took the first picture with just my face and ID... License. Not the printed page they generate with user profile information. The second picture was nude with the printed page and the random item I had to hold. Its confusing, because what they say they want, is not what they really want. First photo: Face with ID. Second photo Nude with printed profile info page.